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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Abiola Ashafa

August 19, 2022

1  out of  5 rating by Abiola Ashafa
"Front desk/assistant/rep was absolutely so rude. Huffing and puffing while being asked to do YOUR job is very incompetent. Not a good look."

SYT Thomas

August 2, 2022

5  out of  5 rating by SYT Thomas
"I have been with Stephon's office for a while, but I moved to Texas so I had to switch agents. My husband and I have our home, autos, PLUP, PAP and a boat in Texas; however, there is ALWAYS A PROBLEM. We had issues when someone was at fault and totalled one of our cars, we had issues with the PIP claim, and unfortunately the agent in Texas has not been impressive. Today we realized we made a payment on the SF app for our auto policy; however, we mistakenly put it on one of the life policies in Stephon's office. I immediately called my agent here in Texas, and they told me "there was nothing they could do, maybe I should call the other agent." HELLOOOOO???? WHY NOT HAVE SOME CUSTOMER SERVICE! I was very upset and called Stephon's office. I spoke with Bryan who was extremely courteous and let me know a Life Specialist could assist me. AND HERE COMES DONNA CARTWRIGHT to the rescue. I shared my story with Donna, and she immediately advised she would call the Life company and have the payment moved from the policy on the life company to the correct policy on the auto policy. DONNA LISTENED, ANALYZED THE SITUATION, AND CAME UP WITH A SOLUTION with ease. THANK YOU DONNA CARTWRIGHT FOR TRULY PROVIDING GOOD NEIGHBOR SERVICE!!!!"

Holland McDowell

July 21, 2022

5  out of  5 rating by Holland McDowell
"Brian was the absolute MVP. It was my first time getting my own insurance policy and he took the time to walk me through everything. He was very personable and made me feel at ease with the process. Thanks Brian!"

Karmyn Pittman

July 13, 2022

5  out of  5 rating by Karmyn Pittman
"My Insurance Representative was Michael Somerville and he was amazing! He too the time to explain all the my insurance options and what they meant. If you want it done right go to him!!"

karen garfing

January 24, 2022

5  out of  5 rating by karen garfing
"So impressed with the consistently outstanding customer service. Thank you, Annette, for your many years of assistance."

Jadon Grove

January 11, 2022

5  out of  5 rating by Jadon Grove
"Brian was patient, clear, and helpful, walking me through each part of my renter's insurance coverage policy."

Luis Henriquez

January 4, 2022

5  out of  5 rating by Luis Henriquez
"Muy buen servicio, soy cliente ya por varios años y hasta el momento no he tenido ningún problema, muchas gracias."

Rodolfo Dall'Orto

December 24, 2021

5  out of  5 rating by Rodolfo Dall'Orto
"I have been working with Mr. Scriber since 2011. It is always easy to work with them. In particular, Ms. Annette Scriber is super responsive, knows the possible issues that may arise, and is always super fast in helping one."

Jasmine Lopez

December 24, 2021

5  out of  5 rating by Jasmine Lopez
"I strongly recommend! I was able to get the help my family and I needed by one of their team members Ms. Ana Escobar. She was not only professional and respectful but very patient. If we didn’t understand something she was quick to explain. Language is also not a barrier since she was also great at giving us information in Spanish!"

Maricela V

December 24, 2021

5  out of  5 rating by Maricela V
"Ms. Ana was awesome! She took her time to explain and answer any questions I had about what they offer and helped me decide on which insurance would fit my needs best. I appreciate her patience and I’d definitely recommend her to others interested in receiving this service."

allison angel

December 24, 2021

5  out of  5 rating by allison angel
"Great Service!! Mrs. Ana listened to every question I had and helped me throughout the entire process of picking the best insurance for me. I finally have the peace of mind i’ve been looking for thanks to Ana. I will definitely be recommending her to all my family and friends."

Jennifer Elias

December 24, 2021

5  out of  5 rating by Jennifer Elias
"Great bilingual service friendly and professional😊😊😊"

Lily Escobar

December 24, 2021

5  out of  5 rating by Lily Escobar
"Un servicio impecable. La señora Ana me ayudo con todas mi dudas y me respondió todas mis preguntas. Ella habla español y era un placer poder comunicarme con ella en esa manera. Recomiendo el servicio."

Santos Escobar Jr.

December 24, 2021

5  out of  5 rating by Santos Escobar Jr.
"So I was in contact with Ana Escobar about some life insurance and she was very helpful ! So if you want to talk to someone about getting life insurance I highly recommend Ana Escobar and she’s bilingual so she can help you out in Spanish if you don’t know English"

Champ Rodriguez

December 24, 2021

5  out of  5 rating by Champ Rodriguez
"Very impressed with the customer service. Mrs. Ana helped me with all my questions and concerns. I would definitely recommend this place due to the great customer service they have."

Leonardo Sanchez

December 24, 2021

5  out of  5 rating by Leonardo Sanchez
"Hello , my experience with State Farm was very helpful and professional , I would like to give a huge shout out to Ana Escobar who help me every step of the way, very professional and understanding of what I needed."

Liliana Escobar

December 24, 2021

5  out of  5 rating by Liliana Escobar
"I obtained Great customer service by Mrs. Ana. I would definitely recommend contacting Ana for any assistance in insurance."

Sydney Hardy

December 23, 2021

5  out of  5 rating by Sydney Hardy
"Brian was so helpful!! What a handsome young man. Highly recommend!!"

Jacqueline Somerville

December 23, 2021

5  out of  5 rating by Jacqueline Somerville
"I have been a customer of Stephon Scriber Agency for years. I am very satisfied with this agency. In particular, I am extremely pleased with State Farm Agency Representative Michael Somerville. He is always so professional, knowledgeable, polite and friendly. He really takes the time to listen to you in order to provide you with the right coverage for your needs. Thank you Michael!"

Damion Birdwell

December 23, 2021

5  out of  5 rating by Damion Birdwell
"I have been a customer with State Farm for 12yrs. through Stephon Scriber's office. Annette Scriber is the person I have been working with since I started and she has been excellent with getting me the coverages I needed for my home and cars.. I have been pleased with State Farm services."

Magical Ninja8

December 23, 2021

5  out of  5 rating by Magical Ninja8
"Kelly is the best! She helped me with all of my life insurance!"

James Shakow

December 23, 2021

5  out of  5 rating by James Shakow
"Kelly is my agent, and she’s been nothing but helpful. I’ve managed to get a pretty low rate, she always lets me know when I can be saving!"

Daijha Thomas

December 23, 2021

5  out of  5 rating by Daijha Thomas
"Ms.Annette is very helpful and well educated! I am definitely happy that they have someone like her working there!"

Gina Rogers

December 23, 2021

5  out of  5 rating by Gina Rogers
"Mrs. Strickler was excellent to work with. She answered all my questions and was very patient and professional. Thank you Mrs. Strickler for all your help!"

greg strickler

December 23, 2021

5  out of  5 rating by greg strickler
"I had called the office looking to have billing questions answered and I was looking for life insurance options. When Kelly answered my phone call she was polite and had most of the answers I was looking for. What she did not have an answer for was found out quickly and I was called back quickly. For the life insurance I was sent to the agency team and they made the process and options easy and easier to understand. I have been pleased with my time with this agent and his employees."