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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Zuleika Wallace

Zuleika Wallace

August 20, 2024

5  out of  5
rating by Zuleika Wallace
"Stephon and his team provided exceptional service. After being a loyal GEICO customer for over 20 years, we discovered that we had been overcharged for years, despite our clean driving record, age, government service, and bundled hazard insurance. After contacting several reputable insurance companies, I connected with Stephon at State Farm. The quote was significantly lower—by a few hundred dollars—and the coverage was slightly better. However, it was the personalized and straightforward service that truly impressed me. By the end of the day, my car was insured, and I was genuinely pleased with the experience. Stephon and Nicole were the best!! Keep up the good work."
We responded:
"Thank you, Zuleika, for sharing your experience. I'm glad we could provide you with a better quote and coverage. It's wonderful to know that our personalized and straightforward service made a positive impression. I'll be sure to pass along your kind words to Nicole as well. If you have any further questions or need assistance in the future, our office is here to help. - Stephon Scriber - State Farm Insurance Agent, Washington, DC"
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Jane Sargus

February 21, 2024

5  out of  5
rating by Jane Sargus
"I had an outstanding experience with Scott Scriber who took care of my questions and issues very quickly. The customer service simply could not have been better!"
We responded:
"Mrs. Sargus, thank you for your kind words. I am very pleased that Scott Scriber provided you with excellent service. Please let us know if you have any questions or have any other insurance needs. Thank you."
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Abiola Ashafa

August 19, 2022

1  out of  5
rating by Abiola Ashafa
"Front desk/assistant/rep was absolutely so rude. Huffing and puffing while being asked to do YOUR job is very incompetent. Not a good look."
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SYT Thomas

August 2, 2022

5  out of  5
rating by SYT Thomas
"I have been with Stephon's office for a while, but I moved to Texas so I had to switch agents. My husband and I have our home, autos, PLUP, PAP and a boat in Texas; however, there is ALWAYS A PROBLEM. We had issues when someone was at fault and totalled one of our cars, we had issues with the PIP claim, and unfortunately the agent in Texas has not been impressive. Today we realized we made a payment on the SF app for our auto policy; however, we mistakenly put it on one of the life policies in Stephon's office. I immediately called my agent here in Texas, and they told me "there was nothing they could do, maybe I should call the other agent." HELLOOOOO???? WHY NOT HAVE SOME CUSTOMER SERVICE! I was very upset and called Stephon's office. I spoke with Bryan who was extremely courteous and let me know a Life Specialist could assist me. AND HERE COMES DONNA CARTWRIGHT to the rescue. I shared my story with Donna, and she immediately advised she would call the Life company and have the payment moved from the policy on the life company to the correct policy on the auto policy. DONNA LISTENED, ANALYZED THE SITUATION, AND CAME UP WITH A SOLUTION with ease. THANK YOU DONNA CARTWRIGHT FOR TRULY PROVIDING GOOD NEIGHBOR SERVICE!!!!"
We responded:
"Sherry, thank you for your review. We truly appreciate you. 😊 "
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Holland McDowell

July 21, 2022

5  out of  5
rating by Holland McDowell
"Brian was the absolute MVP. It was my first time getting my own insurance policy and he took the time to walk me through everything. He was very personable and made me feel at ease with the process. Thanks Brian!"
We responded:
"Holland, I am so pleased that your experience with our agency has been a positive one. Brian does an exceptional job with explaining insurance in a very clear way. Thank you for your comment!"
Profile photo of Karmyn Pittman

Karmyn Pittman

July 13, 2022

5  out of  5
rating by Karmyn Pittman
"My Insurance Representative was Michael Somerville and he was amazing! He too the time to explain all the my insurance options and what they meant. If you want it done right go to him!!"
We responded:
"Karmyn, thank you so much for your review. Michael has been with the agency for several years now. I agree. He is a quality person. Thanks."
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karen garfing

January 24, 2022

5  out of  5
rating by karen garfing
"So impressed with the consistently outstanding customer service. Thank you, Annette, for your many years of assistance."
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Jadon Grove

January 11, 2022

5  out of  5
rating by Jadon Grove
"Brian was patient, clear, and helpful, walking me through each part of my renter's insurance coverage policy."
We responded:
"Thank you so much for your review. I am so pleased you enjoyed working with Brian. He really is great! I am sure your Renters Insurance will protect those things that are important to you. Thanks."
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Luis Henriquez

January 4, 2022

5  out of  5
rating by Luis Henriquez
"Muy buen servicio, soy cliente ya por varios años y hasta el momento no he tenido ningún problema, muchas gracias."
We responded:
"Muchas gracias por sus amables palabras."
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Rodolfo Dall'Orto

December 24, 2021

5  out of  5
rating by Rodolfo Dall'Orto
"I have been working with Mr. Scriber since 2011. It is always easy to work with them. In particular, Ms. Annette Scriber is super responsive, knows the possible issues that may arise, and is always super fast in helping one."
We responded:
"Thank you for your kind remarks. You have been wonderful to work with over the years."
Profile photo of Jasmine Lopez

Jasmine Lopez

December 24, 2021

5  out of  5
rating by Jasmine Lopez
"I strongly recommend! I was able to get the help my family and I needed by one of their team members Ms. Ana Escobar. She was not only professional and respectful but very patient. If we didn’t understand something she was quick to explain. Language is also not a barrier since she was also great at giving us information in Spanish!"
We responded:
"Thank you for your kind remarks."
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Maricela V

December 24, 2021

5  out of  5
rating by Maricela V
"Ms. Ana was awesome! She took her time to explain and answer any questions I had about what they offer and helped me decide on which insurance would fit my needs best. I appreciate her patience and I’d definitely recommend her to others interested in receiving this service."
We responded:
"I agree. Ana is a great asset to our team. Thank you for your kind remarks."
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allison angel

December 24, 2021

5  out of  5
rating by allison angel
"Great Service!! Mrs. Ana listened to every question I had and helped me throughout the entire process of picking the best insurance for me. I finally have the peace of mind i’ve been looking for thanks to Ana. I will definitely be recommending her to all my family and friends."
We responded:
"Thank you for your kind remarks."
Profile photo of Jennifer Elias

Jennifer Elias

December 24, 2021

5  out of  5
rating by Jennifer Elias
"Great bilingual service friendly and professional😊😊😊"
We responded:
"Thank you for your comment."
Profile photo of Lily Escobar

Lily Escobar

December 24, 2021

5  out of  5
rating by Lily Escobar
"Un servicio impecable. La señora Ana me ayudo con todas mi dudas y me respondió todas mis preguntas. Ella habla español y era un placer poder comunicarme con ella en esa manera. Recomiendo el servicio."
We responded:
"Muchas gracias por sus amables palabras."
Profile photo of Santos Escobar Jr.

Santos Escobar Jr.

December 24, 2021

5  out of  5
rating by Santos Escobar Jr.
"So I was in contact with Ana Escobar about some life insurance and she was very helpful ! So if you want to talk to someone about getting life insurance I highly recommend Ana Escobar and she’s bilingual so she can help you out in Spanish if you don’t know English"
We responded:
"Thank you for your kind remarks."
Profile photo of Champ Rodriguez

Champ Rodriguez

December 24, 2021

5  out of  5
rating by Champ Rodriguez
"Very impressed with the customer service. Mrs. Ana helped me with all my questions and concerns. I would definitely recommend this place due to the great customer service they have."
We responded:
"Thank you for your kind remarks."
Profile photo of Leonardo Sanchez

Leonardo Sanchez

December 24, 2021

5  out of  5
rating by Leonardo Sanchez
"Hello , my experience with State Farm was very helpful and professional , I would like to give a huge shout out to Ana Escobar who help me every step of the way, very professional and understanding of what I needed."
We responded:
"Thank you for your kind remarks."
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Liliana Escobar

December 24, 2021

5  out of  5
rating by Liliana Escobar
"I obtained Great customer service by Mrs. Ana. I would definitely recommend contacting Ana for any assistance in insurance."
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Sydney Davis

December 23, 2021

5  out of  5
rating by Sydney Davis
"Brian was so helpful!! What a handsome young man. Highly recommend!!"
We responded:
"Thank you for your kind remarks."
Profile photo of Jacqueline Somerville

Jacqueline Somerville

December 23, 2021

5  out of  5
rating by Jacqueline Somerville
"I have been a customer of Stephon Scriber Agency for years. I am very satisfied with this agency. In particular, I am extremely pleased with State Farm Agency Representative Michael Somerville. He is always so professional, knowledgeable, polite and friendly. He really takes the time to listen to you in order to provide you with the right coverage for your needs. Thank you Michael!"
We responded:
"I agree. Michael Somerville is a great asset to our team. Thank you for your kind remarks."
Profile photo of Damion Birdwell

Damion Birdwell

December 23, 2021

5  out of  5
rating by Damion Birdwell
"I have been a customer with State Farm for 12yrs. through Stephon Scriber's office. Annette Scriber is the person I have been working with since I started and she has been excellent with getting me the coverages I needed for my home and cars.. I have been pleased with State Farm services."
We responded:
"Damion, you have been great to work with over the years. Thank you for your comments."
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Magical Ninja8

December 23, 2021

5  out of  5
rating by Magical Ninja8
"Kelly is the best! She helped me with all of my life insurance!"
Profile photo of James Shakow

James Shakow

December 23, 2021

5  out of  5
rating by James Shakow
"Kelly is my agent, and she’s been nothing but helpful. I’ve managed to get a pretty low rate, she always lets me know when I can be saving!"
We responded:
"Thank you for your kind remarks. You and your business are greatly appreciated."
Profile photo of Daijha Thomas

Daijha Thomas

December 23, 2021

5  out of  5
rating by Daijha Thomas
"Ms.Annette is very helpful and well educated! I am definitely happy that they have someone like her working there!"
We responded:
"Thank you for your kind remarks."